E.SUN will gather your personal information through services offered to you as a customer of E.SUN Financial Holding Company or any of its subsidiaries, or through other public means, government disclosures, or sources legally provided by third parties. E.SUN will not disclose your non-public information to any third party except with your consent or when obligated to do so by law.
E.SUN shall maintain your personal information in strict confidentiality within the databases of E.SUN Financial Holding Company and its subsidiaries, and engage a highly secured, stable and tightly-managed service provider if necessary to hold custody of your personal information. All access and usage of your personal information will be limited only to authorized personnel and confined within the extent of their authority. Personnel or entities without the authority to access or use your personal information shall not have any form of access to your personal information through the management system.
E.SUN has adopted the SSL (Secure Sockets Layer) mechanism to encrypt data transmissions, and installed firewalls to block illegal intrusions in order to guard your personal information against illegal access. Additional, passwords can be anywhere from 4 to 16 digits, and are encrypted to ensure that your password will not be stolen. Our company uses the best technology to ensure the security of your personal information.
The company uses and classifies your personal information in accordance with the "Financial Holding Company Act", "Rules Concerning Cross-Selling by Financial Holding Company Subsidiaries" and other related rules and regulations approved by the Financial Supervisory Commission. E.SUN Financial Holding Company and its subsidiaries shall process operation-related affairs within the legal scope of attorney or disclose to a third party with your instruction or consent. Other than that, we shall not disclose, lease, sell, or repost your personal information to any unauthorized third parties. Your information will be classified as follows, but the company may add or reduce the number of categories and information content depending on the nature of its business activities:
1.Basic information: Includes the customer's name, date of birth, ID card number, telephone number, address, e-mail etc.
2.Account information: Includes account number or other numbers of similar purpose, credit card numbers, deposit numbers, transaction numbers, deposit, loan and transaction details, your financial summary etc.
3.Credit information: Includes returned check records, annulment records, blacklisting records, and performance of your business.
4.Investment information: Includes the assets you have invested or sold, and the amount and timing of your transactions.
5.Insurance information: Includes the type of policies you have insured, the tenor, the sum insured, payment method, claims history, and whether your insurance requests have been previously rejected.
Subsidiaries of E.SUN Financial Holding Company will only disclose, refer or cross-utilize your personal information during cross-selling campaigns only when it is in accordance with regulations and within the scope of your signed contract or written instructions.
E.SUN’s joint marketing efforts with subsidiaries have been aimed to provide you with more complete, diverse and privileged products/services, and we will disclose and share your transaction history and other information with subsidiaries only to the extent compliant with laws or agreed by you in writing. E.SUN can assure you that your information will be soundly protected and managed.
Your personal information may be disclosed, referred and used among E.SUN Financial Holding Company, its subsidiaries, and third parties only to the extent compliant with laws or agreed by you in writing. However, when instructed by court or the authority, E.SUN Financial Holding Company and its subsidiaries will be obligated to disclose customers' personal information to the extent requested.
※Existing subsidiaries of E.SUN Financial Holding Company currently include:
Should you require a change of personal information, you may inform E.SUN Financial Holding Company or through the various branches of its subsidiaries. Once E.SUN have confirmed and updated your information, we may continue to offer you with our comprehensive range of products and services.
You may, at any time, stop your personal information from being used for cross selling by notifying E.SUN Financial Holding Company as well as service centers of subsidiary branches in writing, or using other means in line with the operating rules of the company. The company's subsidiaries will tend to your instructions immediately.
When you visit the Bank's website, the server will take records of your visit to analyze traffic and use it to improve web page layouts. Some of the information and the visitor's personal settings will be captured with "cookies." Cookies are files that carry small amounts of data, which are automatically saved by the web browser inside the visitor's own device, and made accessible to the Bank's server. Cookies allow the Bank's server to analyze which are the most visited pages, and provide visitors with personalized settings to deliver more ideal online experience.
This declaration of confidentiality has been valid since January 28, 2002. However, in order to accommodate the ever-changing environment, regulations and technologies, the company shall reserve the right to amend this declaration whenever deemed necessary for the purpose of offering better protections over customers' information. Any amendments made shall be notified to customers as soon as possible by publishing onto the web sites of E.SUN Financial Holding Company and subsidiaries. Any future additions or changes to the list of subsidiaries shall be disclosed on the websites of E.SUN Financial Holding Company and its subsidiaries.